Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

LMTGN5005A Mapping and Delivery Guide
Provide global operations support

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency LMTGN5005A - Provide global operations support
Description This unit covers the skills and knowledge required to provide support to local and international production and marketing operations in a textiles, clothing and footwear (TCF) enterprise operating in local, national and global contexts.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to global production and marketing operations in a TCF workplace operating in local, national and global contexts where judgement may be required in planning and selecting appropriate processes or procedures for self and others within routine and non-routine situations. Work may be conducted in a large scale production or small business situation in a TCF sector and in a variety of environments including operational workplace activities, restricted space, hazardous, controlled or exposed conditions.TCF production areas may include:textile productionclothing productionfootwear productioncotton ginningleather productionmillinerycanvas and sails productionlaundry operationsdry cleaning operationsThe unit may apply to daily or production run applications. It includes repetitive production runs, short runs and quick changesThe application of this unit is according to OHS practices of the enterprise and workplace practices, which may include:requirements prescribed by legislation, awards, agreements and conditions of employmentstandard operating procedureswork instructionsoral, written and visual communicationquality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section outputhousekeepingtasks related to environmental protection, waste disposal, pollution control and recyclingThis unit requires the application of skills associated with communication to analyse market and production data and information and produce documentation to support marketing and production processes. Planning and organising and problem solving are required to identify production and marketing requirements and assist in the implementation of these activities on a global basis. Team work skills are required to effectively provide a support function and initiative and enterprise skills will be used to identify and report on marketing or production opportunities. Ongoing learning will be applied to ensure currency of information in the global market.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Prerequisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify requirements for efficient global production or marketing
  • Information on global markets and global production operations is gathered and analysed in accordance with workplace practices
  • Sourcing of equipment, materials and staffing is investigated in consultation with overseas contacts
  • Quality standards and safe work practices are checked to ensure compliance
  • Recommendations are made on production or marketing requirements in accordance with workplace practices
  • Machine operations, staff and production processes needed for off-shore operations are organised on collaboration with overseas contacts to meet production requirements
       
Element: Implement requirements for efficient global production
  • Requirements for efficient global production are identified and specified in collaboration with Australian and overseas contacts
  • Specifications for global production are implemented in accordance with workplace practices
       
Element: Monitor global production operations
  • Compliance of global production operations with specified requirements is checked in collaboration with overseas contacts
  • Non-compliance is identified, reported or recorded and investigated to determine causes
       
Element: Assist in the implementation of improvements to global production operations
  • Opportunities for corrective or preventative action to improve global production are identified using outcomes of monitoring activity or feedback from overseas production staff
  • Corrective or preventative action is recommended and implemented where appropriate
  • Changes are communicated to relevant personnel in a logical and easily understood manner
  • Changes are monitored to confirm improvement to production efficiency
       
Element: Interpret global marketing data
  • Outcomes of research and analysis of global marketing data is interpreted and recommendations are made on global marketing opportunities and strategies
  • Reports on marketing opportunities and strategies are prepared and presented to relevant persons in the workplace
       
Element: Assist in the implementation of improvements to global marketing operations
  • Assistance is provided to marketing managers in Australia and overseas in the implementation of workplace global marketing strategies and policies
  • Feedback on marketing performance is reviewed in accordance with workplace practices
  • Opportunities for improvements in global marketing strategies are identified in collaboration with others and recommendations made to relevant workplace personnel
  • Approved improvements to global marketing strategies are implemented in accordance with workplace practices
       
Element: Maintain records
  • Global production and marketing coordination and monitoring records are maintained and reports prepared, where necessary, in accordance with workplace practices
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Critical aspects of evidence to be considered

Assessment must confirm appropriate knowledge and skills to:

assist in the organization of processes for global production and/or marketing

ensure global production and/or marketing meets enterprise standards

check compliance meets specified requirements

deal with inefficiencies and errors

monitor production changes

liaise with off-shore contacts on production/marketing matters

monitor application of workplace health and safety policies in

production operations

maintain accurate records

Consistency in performance

Applies underpinning knowledge and skills when:

coordinating production/marketing processes

identifying contingencies

completing tasks

identifying and implementing improvements

ensuring safety standards are followed

Shows evidence of application of relevant workplace procedures including:

hazard policies and procedures including codes of practice

issue resolution procedures

job procedures and work instructions

quality procedures (where existing)

security procedures

waste, pollution and recycling management processes

action taken promptly accidents and incidents reported in accordance with statutory requirements and enterprise procedures

workplace, including modes of behaviour and interactions among staff and others

work completed systematically with attention to detail without damage to goods, equipment or personnel

Resource implications

access to real or appropriately simulated global production and/or marketing operations in a TCF context

this includes real or simulated work areas, materials, equipment, and information on work specifications, relevant safety procedures and regulations, quality standards, organisation procedures and customer requirements

Context for assessment

• assessment may occur on the job or in an appropriately simulated environment

Interdependent assessment

• this unit does not need to be assessed in conjunction with other units and can be assessed independently

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level

Demonstrates knowledge of:

production control and efficiency processes

quality assurance processes

production processes

safety and environmental aspects of relevant enterprise activities

workplace procedures and reporting processes

international regulations, pricing structures, import/export factors,

production times, quality assurance factors and production/marketing

arrangements (where appropriate)

relevant OHS legislation, regulatory requirements and codes of practice

Demonstrates skills to:

interpret and use data from a range of sources

make recommendations

communicate effectively with others in Australia and overseas

select, interpret and apply production/marketing procedures or processes

prepare and present reports and information in appropriate formats

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements, organisation insurance requirements, OHS legislation, manual handling procedures and relevant health regulations.

Production operations may include:

local production

interstate coordinated production

global production arrangements

Workplace practices may include:

workplace practices relating to providing global operations support

conditions of service, legislation and industrial agreements including workplace agreements and awards and Federal or State/Territory legislation

standard work practices

reporting verbally or in writing

oral, written or visual communication

being responsible for the maintenance of own work quality and contributing to the quality improvement of team or section output, where necessary

safety, environmental, housekeeping and quality practices as specified by machine and equipment manufacturers, regulatory authorities and the organisation

Workplace OHS practices may include:

use of personal protective wear and equipment

safe materials handling practices

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

storage of equipment

workstation housekeeping

cleaning of equipment

workers' compensation legislation

Organisation systems may include:

JIT

VAM

quick response

quality circles

team processes

benchmarking

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Information on global markets and global production operations is gathered and analysed in accordance with workplace practices 
Sourcing of equipment, materials and staffing is investigated in consultation with overseas contacts 
Quality standards and safe work practices are checked to ensure compliance 
Recommendations are made on production or marketing requirements in accordance with workplace practices 
Machine operations, staff and production processes needed for off-shore operations are organised on collaboration with overseas contacts to meet production requirements 
Requirements for efficient global production are identified and specified in collaboration with Australian and overseas contacts 
Specifications for global production are implemented in accordance with workplace practices 
Compliance of global production operations with specified requirements is checked in collaboration with overseas contacts 
Non-compliance is identified, reported or recorded and investigated to determine causes 
Opportunities for corrective or preventative action to improve global production are identified using outcomes of monitoring activity or feedback from overseas production staff 
Corrective or preventative action is recommended and implemented where appropriate 
Changes are communicated to relevant personnel in a logical and easily understood manner 
Changes are monitored to confirm improvement to production efficiency 
Outcomes of research and analysis of global marketing data is interpreted and recommendations are made on global marketing opportunities and strategies 
Reports on marketing opportunities and strategies are prepared and presented to relevant persons in the workplace 
Assistance is provided to marketing managers in Australia and overseas in the implementation of workplace global marketing strategies and policies 
Feedback on marketing performance is reviewed in accordance with workplace practices 
Opportunities for improvements in global marketing strategies are identified in collaboration with others and recommendations made to relevant workplace personnel 
Approved improvements to global marketing strategies are implemented in accordance with workplace practices 
Global production and marketing coordination and monitoring records are maintained and reports prepared, where necessary, in accordance with workplace practices 

Forms

Assessment Cover Sheet

LMTGN5005A - Provide global operations support
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

LMTGN5005A - Provide global operations support

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: